Medical Device +46(0) 70 58 60 200 Medical Device info@medqdoc.com Medical Device Follow us
 

Status for 05.07.25

 

This page contains system operational information about MedQdoc.
This could include planned maintenance that is necessary to ensure maximum reliability and performance of the system.

Incident log

30 June 2025

A temporary disruption occurred in MedQdoc between 19:08 and 20:36. The server was down during this period. The system is now operating normally.

30 June 2025

A temporary disruption occurred in MedQdoc between 13:05 and 13:10. The server was down during this period. The system is now operating normally.

19 June 2025

This is a scheduled event. 🗓 Date: Thursday, June 19th. 🕔 Time: 08:00–15:00 CEST. ⚠️ No expected downtime: Minor disturbances may occur in MedQdoc throughout the schedule event. This is due to the introduction of the Case Management module as a separate feature within the platform. While the changes specifically affect the Case Management module, temporary interruptions or impact on other parts of MedQdoc cannot be ruled out during the deployment window. We apologize for any inconvenience this may cause and thank you for your understanding. (Resolved)

5 June 2025

Unnecessary reloads in the editor have been fixed, and the issue with page reloads has been resolved.

31 May 2025

The upgrade was completed successfully, and all systems are now operating normally.

23 May 2025

Scheduled Maintenance – Infrastructure Upgrade (Resolved) This is a scheduled event. 🗓 Date: Saturday, May 31. 🕔 Time: 05:00–07:00 CEST. ⚠️ Expected downtime: Up to 120 minutes. During this maintenance window, system access will be temporarily unavailable. We appreciate your understanding.

30 April 2025

No system incidents or performance-related interruptions were observed or reported throughout April.

21 March 2025

Earlier this week, some customers experienced performance issues. These have now been resolved, and the system is operating normally. (Resolved)

12 February 2025

An uploaded company logo larger than 25 MB may cause slow uploading of documents. (Resolved)

15 January 2025

Performance interruptions have been reported when customers upload files with multiple pages and/or large file sizes. (Resolved)

1 January 2025

Start date of this system status webpage