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Klavant’s journey – Preparing for ISO 13485 with MedQdoc

Therese Albinsson
By Therese Albinsson

Senior Quality and Regulatory Advisor, Founder and CEO of MedQdoc

 

“Quality is a team effort. It’s not only about ensuring compliance with ISO 13485 and MDR, but about making sure everyone understands what they need to do and why. With MedQdoc, quality became a shared responsibility rather than a separate function.”

Melanie Kattouah, Chief Quality Officer, Klavant

Building Quality as a Team Effort – How Klavant Prepares for ISO 13485 with MedQdoc

Klavant is a Germany-based medical technology company focused on innovative cardiac solutions. With upcoming ISO 13485 Stage I and Stage II audits, Klavant has taken a deliberate approach to build a quality management system that supports both compliance and collaboration.

Right from the start, Klavant chose to work almost fully digital and selected MedQdoc as the foundation for their eQMS. This decision was driven by the ambition to build a quality system that supports both regulatory compliance and day-to-day collaboration.

For Klavant’s Chief Quality Officer, quality is more than a regulatory requirement. It is about creating an environment where teams understand what they need to do, why they do it, and how quality contributes to the product.

This approach ensured that quality processes were not only documented, but actively used and understood across the organization.

“The digital document lifecycle made a big difference. An end-to-end, unified workflow for development, review, approval, and release allowed us to work faster and with fewer errors.”

Dennis Schuldt, CTO, Klavant

Why Klavant chose a fully digital QMS

Klavant decided to start almost fully digital from the beginning, as this was the most logical approach for a modern medical device company operating in a regulated environment.

A digital QMS provides clear structures, transparency, and reliable version control across the organization. Instead of treating traceability as an abstract regulatory requirement, Klavant wanted a system where traceability is understandable, accessible, and naturally integrated into the QMS.

Based on previous experiences, it was important for Klavant to choose an eQMS that is intuitive, well structured, and truly supports regulated processes — not only for quality management, but across the entire organization.

“Being able to sign documents without having everybody physically present is extremely helpful, especially when working remotely. It also saves a lot of time to quickly find documents instead of searching for a specific physical folder in an office.”

Dennis Schuldt, CTO, Klavant

The benefits of a digital eQMS in daily work

A fully digital eQMS supports both flexibility and efficiency in daily work, especially in modern and geographically distributed teams. Digital workflows reduce dependencies on physical presence and manual document handling, enabling teams to work more confidently and efficiently.

Key benefits highlighted by Klavant

When the Klavant team summarized the key benefits of working with a digital eQMS, the following points were highlighted:

  • End-to-end digital document lifecycle supporting daily work
  • Real-time visibility across the quality system
  • Seamless collaboration between different teams
  • Fast access to controlled documents without manual searching
  • Greater confidence that everyone works with the latest approved version

“What really makes a difference is how well the system supports collaborative work. The templates, the intuitive structure, and the streamlined work flows help the team understand requirements faster and work more confidently.”

Melanie Kattouah, Chief Quality Officer, Klavant

Preparing for ISO 13485, MDR – and beyond

The onboarding and transfer of the existing QMS to MedQdoc was structured and collaborative. Time was taken to guide Klavant through the system and adapt it to their specific needs, making it easier for the team to get started without requiring additional internal resources.

As a medical device company, Klavant is preparing to comply with ISO 13485 and EU MDR requirements. It was therefore essential to choose a system that not only supports certification activities, but also provides structured support for technical documentation throughout the entire product lifecycle. This gives Klavant a quality and regulatory documentation foundation that supports both current certification needs and future regulatory requirements.

“The onboarding and transition to MedQdoc was very structured and truly collaborative. Enough time was taken to guide us through the system and adapt it to our needs, which made it much easier for the whole team to get on board.”

Melanie Kattouah, Chief Quality Officer, Klavant

A strong partnership

Beyond the system itself, Klavant highlights the collaboration with the MedQdoc team as an important factor. Ongoing guidance, regulatory best-practice support, and responsive communication contribute to confidence as Klavant prepares for upcoming audits.

“The support has always been great. When issues are noticed, solutions are usually found very quickly, and user feedback from us always feels appreciated by the MedQdoc team.”

Dennis Schuldt, CTO, Klavant

Looking ahead

As Klavant approaches their upcoming ISO 13485 Stage I and Stage II audits, the focus remains clear: quality is not just about documentation, but about mindset, collaboration, and ownership.

With MedQdoc, Klavant has created an environment where both quality and technical teams are supported — enabling motivation, engagement, and quality to be reflected in the product itself.

We wish Klavant the best of luck in their upcoming ISO 13485 audits.

Dennis Schuldt, CTO Klavant

Dennis Schuldt

CTO

Dennis Schuldt is a technology-driven engineer with a Master of Engineering in Electronics and Information Technology, and a background in sensor technology, computer vision and medical image processing.

Melanie Kattouah, CQO Klavant

Melanie Kattouah

CQO

Melanie Kattouah is a biomedical engineer with extensive experience in the medtech sector since 2006. With a strong passion for cardiology, structured quality work and clinical environments, she brings valuable expertise from both large organizations and startups.

Klavant logo

About Klavant

Klavant is a Germany-based medical technology company developing innovative cardiac solutions in a highly regulated environment. The company is currently preparing for ISO 13485 certification and upcoming Stage I and Stage II audits, with a strong focus on building a digital, collaborative quality management system.

  • Industry: Medical devices
  • Focus: Cardiac and cardiovascular innovation
  • Quality standard: Preparing for ISO 13485 certification
  • Regulatory scope: EU MDR
  • eQMS: MedQdoc

Learn more about Klavant at www.klavant.de

FAQ – Klavant

 

When did Klavant implement MedQdoc?

 

Klavant implemented MedQdoc during the fall of 2023 and started using the platform to support its quality management and documentation workflows.

How many users does Klavant have in MedQdoc?

 

MedQdoc is used across Klavant’s quality and regulatory functions and has been scaled gradually as the organization has grown and prepared for market launch. All employees have a user account in MedQdoc. Initially, Klavant started with five user licenses, which have been expanded as needs evolved.

Learn more about our pricing options here.

How much internal resource support was needed when implementing MedQdoc?

 

Klavant already had a team with strong quality and regulatory expertise. Thanks to MedQdoc’s structured onboarding process, the team was able to get started efficiently without the need for additional internal resources or external consultants.

Is Klavant using MedQdoc only for ISO 13485?

 

No. Klavant is currently preparing for ISO 13485 certification. MedQdoc is used as a structured digital foundation to support ISO 13485 requirements, EU MDR compliance, and the creation of controlled technical documentation throughout the entire development lifecycle.

Learn more about how MedQdoc supports medical device companies at different stages on our Product Page.

What regulations apply to Klavant?

 

Klavant operates in a highly regulated medical device environment and is preparing to comply with the following applicable regulations and standards as part of its product development and market preparation:

Business professionals reviewing MedQdoc eQMS features on a laptop during a quality and compliance meeting

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